RETURN INFORMATION
LIMITED RETURN POLICY
Contemporary Treasures makes every effort to
offer you the highest quality products at the best possible value. We want
you to be satisfied with your purchase, however, there are occasions in which a
return is necessary. If you are not satisfied with your purchase it is
important that you contact contemporary imports within 48 hours of receipt to
make your issue known. You may contact us via email at info@contemporarytreasures.com
to state your issue. If our representatives have determined that
a return is permitted, then you will receive detailed instructions for the return. Please
note that when items are returned, they must be in the original, unused condition (including all original packaging
and tags). If your return is accepted a store credit of your purchase price,
excluding your original shipping and handling charges. Returns will be subjected to a 20% restocking
fee. To review specific details for our return policy agreement,
please click on this link.
Please note that if Contemporary Treasure
Imports does not receive notification within 48 hours of receipt (per the
tracking information available on line, which indicates the date and time of
delivery) then this offer is null and void. If we agree to exchange the wig for
you and find that the wig you returned has been worn, or damaged, or washed,
etc., then we will return the used wig back to you, and this offer will be null
and void. If you have aready received your second exchange and find that you are
unhappy with the second exchange, the offer to make a third exchange will not be
available to you, and will therefore be null and void. If we find that the
customer is taking advantage of our company, and our policies, and/or if the
customer is causing unnecessary conflict; or has become slanderous; or has
attempted to discredit our company, our products and our policies, publically,
or privately, then this and all potential offers to apease the customer will be
null and void.
This
return policy is applicable to all products with the exception of PS3, cell
phones and cell phone accessories. We have NO RETURN policy on PS3, cell phones
and cell phone accessories. Our return policy also excludes undergarment apparel
items, and personal hygene products, and any other item which reflects a no
return policy in the description portion of the listing.
WRONG SIZE
ORDERED
Our objective is to offer you the best possible selection at
the best possible value. In order to do so, we may not always carry large
quantities or every size. Therefore, we unfortunately cannot process exchanges.
If you would like a different item or size, you will have to place a new order
for the correct size. In these cases, please contact Contemporary Treasure
Imports for detailed instructions about how to return your purchase. The item
will have to be returned with its origional packaging materials. Once we have
received the item, a 20% restocking fee will be applied toward the next
purchase
WHAT HAPPENS IF I DON'T LIKE THE WIG AND WANT TO RETURN IT?
We fully understand the
notion that this is an investment, a luxury purchase, and for the expense you
want to be happy with what you have spent your hard earned money on. If for some
reason you are dissatisfied, we will allow you to send your wig back to us so
that it may be exchanged for another high quality wig similar to the that you
origianally received. In order for the wig to be exchanged, you must notify us
by email within 48 hours of receipt of delivery that you are not happy and want
to return the wig to us. The wig must be in it's original condition (i.e., it
may not have been worn, washed/shampooed, damaged, cut back, and it must be
placed in it's original packaging (hair net, tissue paper, plastic sleeve),
etc
*Please be advised that the terms and
conditions of our policies are subject to change at any time
.
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